Welcome to TenantLink
TenantLink gives your tenants a self-service portal to view their balance, submit maintenance requests, and communicate with you.
Inviting Tenants
- In LANDLORD, open a tenant record and click Invite to TenantLink.
- The tenant receives an email with a setup link (valid 72 hours).
- They create a password and can immediately log in.
Tenant Password Reset
If a tenant cannot log in, they can use the Forgot Password link on the TenantLink login page. A reset email is sent instantly.
If the tenant no longer has access to their email, contact PF9 support and we can issue a manual reset from the admin console.
What Tenants Can Do
- View current balance and payment history
- Submit and track maintenance requests
- Download lease documents
- Message their property manager